Will my orthodontic Lifetime Maximum start over with a new dental insurance provider?

Jennifer asked:


My daughter had a retainer and our insurance carrier, Cigna covered $1500 of it. Now she needs braces and my husband’s company is changing dental providers to Guardian. Will that Lifetime Maximum start over with the new dental provider?

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One Response to “Will my orthodontic Lifetime Maximum start over with a new dental insurance provider?”

  1. frdrtd says:

    Not necessarily. If the employer had the previous insurance company forward the treatment records to the new insurance company, they may not provide a new lifetime maximum. If the employer has changed, then yes, you will have a new lifetime maximum.

    Your best course of action will be to have the orthodontist office request a pre-treatment authorazation from the new insurance company.

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