Excellent Smiles » Dental Services http://excellentsmiles.com Insuring Excellent Smiles Fri, 27 Nov 2009 15:45:45 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 How do I get my dental insurance to process/pay my claim? http://excellentsmiles.com/how-do-i-get-my-dental-insurance-to-processpay-my-claim/ http://excellentsmiles.com/how-do-i-get-my-dental-insurance-to-processpay-my-claim/#comments Tue, 24 Nov 2009 02:12:26 +0000 admin http://excellentsmiles.com/how-do-i-get-my-dental-insurance-to-processpay-my-claim/
dbrcymry asked:


I have dental insurance through WellPoint Dental Services. I needed a dental procedure and my dentist filed it and I received an approval/precertification from WellPoint in the mail. It said the insurance would pay $204 of the procedure. I had the procedure 4/25/2007. I paid my dentist in full (that’s how he does it) and have been trying to collect the $204 ever since. I have called the insurance co and am always told it is in process. I have written 2 letters with a copy of the precertification to the address on my card and have had no response. On 7/18/2997, a rep said that it had been misfiled, but it would be sent to claims immediately and that all the necessary info was there. I have received no response to my letters, no check. What should I do now?? That procedure was $1000 and I could really use the $204. Thanks for any help!

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